House rules

These rules help make your stay — and other guests' stays — comfortable and peaceful. By confirming your booking you agree to follow them.

Check-in and check-out

• Check-in: from 5 pm.
• Check-out: by 10 am.
• If there are no other bookings that day, we can offer early check-in or late check-out. Ask us in advance and we'll do our best.
• Check-in is self-service and keyless. We'll send you the access instructions before you arrive.

Occupancy

• The number of guests may not exceed the maximum capacity stated in the booking.
• No parties or events.
• If you'd like to invite someone who isn't on the booking, please let us know first.

Pets

• Pets are welcome. Just let us know when you book.
• Please keep them off beds and sofas and don't leave them alone in the apartment.
• The lead guest is responsible for any damage caused by their pet.

No smoking

• The apartments are smoke-free, including bedrooms, living room and bathrooms.
• Smoking inside the apartment may incur an extra cleaning fee.

Quiet hours and neighbours

• Please respect the neighbours' rest, especially between 10 pm and 8 am.
• The apartments are in a residential building: please keep noise down in shared areas, stairs and the lift.

Looking after the apartment

• Treat the apartment as if it were your own home. If something breaks or doesn't work, let us know — no problem, but it helps us to know as soon as possible.
• Damage caused by misuse will be charged to the guest.
• When you leave, please take the rubbish to the bins, put the dishes away and close the windows.

Ski equipment

• Please keep wet boots and ski gear out of the bedrooms, to protect the floors and textiles.